Call Deflection is a technique used to alleviate the workload of call center employees by directing some of the incoming customer service calls to digital support channels. If you want your audience to gain a comprehensive understanding of this topic, our remarkable presentation template for MS PowerPoint and Google Slides is your optimal choice!
Ideal for customer service managers, our deck is the best pick to help you represent the stages, benefits, effective strategies, and working mechanisms of the call deflection process. Educate your audience on the reasons why this process is important and how it improves customer experience, minimizes support costs, and increases business productivity.